Atlanta. Porsche and its dealers network has earned the number one ranking in the premium car segment in the J.D. Power 2024 Customer Service Index Study (CSI). In addition, Porsche earned the number two position among luxury brands, scoring 14 points higher than 2023..
亚特兰大。在 J.D. Power 2024 年客户服务指数研究 (CSI) 中，保时捷及其经销商网络在高档汽车细分市场中名列第一。此外，保时捷在豪华品牌中排名第二，得分比 2023 年高出 14 分。
“We are thrilled that our customers have bestowed this honor on Porsche and the independently owned Porsche Center network throughout the United States,” says Timo Resch, President, and CEO of Porsche Cars North America. “The Porsche Centers and each member of our team strive to provide our customers an exceptional experience – and this recognition demonstrates our commitment to every owner. . .”
保时捷汽车北美公司总裁兼首席执行官蒂莫·雷施 (Timo Resch) 表示：“我们很高兴我们的客户将这一荣誉授予保时捷以及遍布美国的独立保时捷中心网络。” “保时捷中心和我们团队的每一位成员都致力于为我们的客户提供卓越的体验 – 这一认可体现了我们对每位车主的承诺。 。 ”。
The CSI study focused on customer satisfaction for 2021 – 2023 model year vehicles. Porsche observed meaningful results in the following study categories: scoring highest in Service Advisor, Service Facility, and Vehicle Pick-up.
CSI 研究重点关注 2021 年至 2023 年车型的客户满意度。保时捷在以下研究类别中观察到有意义的结果：在服务顾问、服务设施和车辆提货方面得分最高。
